Finally the OCR (Official Cash Rate) in New Zealand has been dropped to 8.0%. As an exporter we have been doing it tough for years now and maybe this is the relief we need. http://www.rbnz.govt.nz/news/2008/3376920.html I used to joke, in a black humour kind of way, that what exporters needed was a "mad cow" to take the edge off the economy. Nothing else seemed like it would work ... Then with some sadness I realized we already had one, but she was running the country, time would not be on her side forever ... Unfortunately our relief comes only because the economy overall seems to be screwed. To View More >>

The New Zealand Herald ran a story this morning about Kevin Roberts joining the board of New Zealand's Telecom. Some stories honestly just make me go, OMG, what? Here is one of my business heroes joining the board of a company (Telecom) that "I hate to love". I continue to support them despite myself, and despite the way they present themselves to their clients. But I would love to love them. In the interests of full disclosure, our company are pretty big telecommunication users. We are heavily dependent on Telecom for our international telephone presence, and we're big users of high speed internet. To View More >>

I was walking the dog this morning and it occurred to me how much of the last week has been full of paradox . In no particular order ... 1, Do you find as often as I do that food that's good for you isn't usually as good for your wallet as food that's not? 2, Business is like a snow ball rolling down a hill: it grows faster the bigger it gets. So why don't we focus on getting the small snow ball right and rolling first? 3, I was shocked to realise a while back, and was reminded often last week, that the information (learning) we most need to hear is often the stuff that irritates us the most. To View More >>

If you are in or running a disfunctional team, maybe it is a simple as people do not know who is the boss? Not an unusual situation but one that needs to be quickly and consciously resolved. Here I share my experience with this in the fire service and what can be learnt from it. One of the things the Fire Service does exceptionally well is make it clear not only that there must be a boss but also who that person is. In an emergency situation, control needs to be quickly put in place and priority given to the tasks needing to be completed. Your OIC (officer in charge) might be your best friend To View More >>

There is a saying "Get in Line, Stay in Line", basically it means if your start something keep at it until the end. Some people however give up just before the finish line. Below I share what we can learn from Kids when it comes to persistence in negotiation, once you start don't stop. Does No really mean no? Some children left to their own free will, can out last an adult in a verbal argument or negotiation. Kids are built with the extraordinary ability to stay focused on the goal and be so much more persistent than we can be bothered being. This hyper negotiation can happen angrily during a To View More >>